Frequently Asked Questions
What Is Your Order Process?
- Browse to our products by clicking on the “categories” menu item and selecting the category you are interested in purchasing from.
- When you see the design you like, click on the thumbnail image to open a detailed page.
- On this page you can select the size of the design as well as the orientation and colours, once you are happy with your selection click on the “Add to cart” button.
- Here you will see your purchase order, when you are satisfied with your order click on the “ Checkout” link.
- If you are a registered user, login in on this page to proceed to the payment page or alternatively create and account by clicking on the “New? Please Provide Your Billing Information” radio button
- Accept the terms and conditions and click on send registration.
- Please check that your billing information is correct and click on next, agree to the terms of service and click on “Confirm order”.
- On the next page you will be required to Fill in your payment details – we accept PayPal and electronic transfers. Our banking details are at the bottom of the purchase order for an electronic transfer. If you choose this option, you MUST use your purchase order number as a reference and email us the proof of purchase. Once this is complete, click on submit.
What Forms of Payment Options Do You Offer?
We currently accept the following payment options; PayPal, Google Pay, and Credit/Debit Card payments.
When will I receive my artwork?
In most cases you will receive your art within 5-7 business days. Depending on where in the country you live, which piece you purchase, the size and/or panel layout, and other factors, the lead time could be slightly shorter or slightly longer than that. We typically have a few of each design in stock and ship within 2 business days. For wholesale/bulk orders our lead time is typically 4-6 weeks.
What is the best way to hang my new metal art?
The back of our metal artwork have 'sawtooth' steel tabs that hang easily on nails, screws or hooks. We advise to use 2 per panel to be safe, and ensure to measure carefully, keeping them level. If the wall art is to be displayed in a high-traffic area, with reasonable risk of panels getting bumped or rattled, we advise to consider using hooks rather than nails or screws as the extra lip ensures a more secure hold.